Acquiring – Latitude 19 Payments https://www.panamawebbuilding.com/l19tech01 Global Payment Services Tue, 14 Apr 2020 03:30:21 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.1 https://www.panamawebbuilding.com/l19tech01/wp-content/uploads/2020/04/cropped-L19_Letters_logo_REV_2020-32x32.png Acquiring – Latitude 19 Payments https://www.panamawebbuilding.com/l19tech01 32 32 World Class Program Management https://www.panamawebbuilding.com/l19tech01/portfolio/program-management/ https://www.panamawebbuilding.com/l19tech01/portfolio/program-management/#respond Mon, 25 Nov 2019 16:06:43 +0000 http://wpdemo.archiwp.com/onum/?post_type=ot_portfolio&p=1472
// about company

Program Management
Revenue and Profit

Leave the daily management of your prepaid card program to Latitude 19 and watch your portfolio grow. We leverage deep industry experience and platform expertise to craft and implement profitable programs.

Experience

Our multidisciplinary team is comprised of top renowned industry experts and innovators

Quick Support

24/7 World class support center guarantees the highest service standards

// why choose us

Build Your Card Program
360 Degrees Vision

01
Optimize Configuration
Our program management team will configure your program to control costs and improve the customer experience. You set the overall strategy and we take care of the rest – with customized settings for fraud, account alerts, pricing, promotions, partner commissions, etc. – to achieve your goals.
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02
Detailed Reporting and Analytics
On-demand reporting and analytics deliver information that organizational stakeholders need to make informed, data-driven decisions. We leverage platform analytics to optimize your program by tracking Key Performance Indicators (KPIs), spotting trends and evaluating the impact of campaigns.
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03
Profitability on Track
L19 keeps a close eye on the drivers that directly impact your profitability – such as Cardholder Acquisition Costs, Average Revenue per Card, and Churn, just to name a few. By quantifying and thoroughly tracking KPIs, we gather the intelligence required to keep your program on a profitable path.
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04
Continued Program Improvment
All of the tasks we perform to operate and optimize your program provides us with many insights. We deliver this information to you on a regular basis, and also provide our recommendations for improving your value proposition and enhancing a continued customer experience.
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// card programs

The Fundamentals of
Prepaid Card Programs

01.
Vital to Success
  • Vital to success in prepaid is understanding how prepaid differs from credit and debit products. Prepaid revenue sources are quite different than those of other card products. There are no late fees or interest as with credit cards, and prepaid can’t pull on revenue from a larger product, such as a DDA account, like a debit card can.

02.
Stickiness
  • Prepaid also suffers from a lack of stickiness — there is no DDA or lending relationship to rely on and there is rarely a large client base to whom to cross sell. Further, the fact that prepaid consumers typically use just one prepaid card introduces the additional pressure to ensure the card gets to, and stays, “Top of Wallet.”

03.
Security & Compliance
  • Often consumers will discard a prepaid card after using it for just a few months. This is devastating to a program’s P&L because the program will never recoup its acquisition costs on this group of customers. Higher churn rates that typically occur in prepaid portfolios, which can be 40% or more, is the root cause of many of the challenges that prepaid card programs encounter.

04.
Loyalty
  • Program managers must adjust  to factor in the realities of prepaid cards: lower average monthly spend, lower transaction approval rates and a shorter lifespan. Because prepaid cards carry fees and are funded with consumer money, it is important to foster lasting relationships. Building in features and services that differentiate the card and provide meaningful value to cardholders is key.

// card program index

Latitude 19 Prepaid Programs
Best of Breed

Prepaid programs must take into account how their product stands up — in terms of fees, usability and extra services — to traditional checking accounts, and take steps to widen the appeal of their cards. Perhaps as importantly the breadth of prepaid applications in the market dictate different value propositions. The features and associated benefits associated with each application represent a different “value of the card” to the consumer. This makes success in prepaid more complex because the use case will require different thinking and strategies to support customer engagement. Program managers must apply different methodologies to make the card useful to the consumer on a regular basis.

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In prepaid, a misdirection of resources — both in terms of quality and timing — can have a devastating impact on the bottom line. A focus on cardholder acquisition without focusing on creating operational efficiencies can lead to costs spiraling out of control. Knowing when and how to balance these investments is key to success.

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Customer acquisition is one of the highest costs for a prepaid program. Program managers cannot afford to have accounts churning quickly, before the program has recouped the acquisition cost. Following a high level proposition development framework helps program managers understand what to look for between market requirements, capabilities delivered that make up the product, and how to present to consumers.

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// our clients

Latitude 19
Card Program

Emilia Clarke
Flexible Configuration
Functionalities
  • Flexible product configuration
  • Full product lifecycle management
  • Multi-institution and multi-currency support
  • Credit line and fund management tools
  • Individual and corporate programs
  • Application processing and scoring engine
  • Debt tracking tools
  • Emilia Clarke
    Real-Time
    Key Features
  • Delinquency management
  • Loyalty and marketing campaigns
  • Real-time card and account management
  • Clearing and settlement
  • Comprehensive accounting engine
  • Customisable formats and interfaces for system integration
  • User-friendly graphical workplaces for platform administration
  • ]]>
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    Internet Payment Gateway https://www.panamawebbuilding.com/l19tech01/portfolio/payment-gateway/ https://www.panamawebbuilding.com/l19tech01/portfolio/payment-gateway/#respond Mon, 25 Nov 2019 16:04:14 +0000 http://wpdemo.archiwp.com/onum/?post_type=ot_portfolio&p=1463

    Internet Payment Gateway

    Merchants are able to pre-authorize, authorize only, capture, void, and refund credit card transactions using our payment gateway, with real-time reporting available to assist with quick response times, managing customer expectations and service levels.

    Our secure internet gateway will provide the merchant the flexibility of multi-currency checkout options on their websites using China Union Pay, Visa, MasterCard, Discover, American Express, and others.

    The Virtual Terminal allows a business owner to manually authorize and process credit card and check transactions from any computer with an internet connection. The Virtual Terminal replaces an authorization terminal and enables a business owner to process a transaction without the credit card or check present.
     

    Key Features:

    • Save time and money with our versatile integration and implementation using our open API
    • Recurring payments
    • Card number tokenization technology to help reduce PCI complexity and cost
    • Secure web-based transaction reports to view daily settlements and transactions
    • Multi-currency and jurisdiction
    • Virtual terminal
    • 24×7 telephone, web, and email technical support
    • PCI-DSS Level 1 compliant gateway
    • First Data certified
    // payment gateway

    Hosted Shopping
    Cart Services

    01.
    Security
    • Hosted in a secure, PCI compliant data center helps reduce your vulnerability of hackers searching for credit cards numbers. Servers use secure socket layer (SSL) technology which means you will not have to be concerned with maintaining this level of security for PCI compliant purposes.
    02.
    Flexibility
    • There are many customization features available with the shopping cart that will address you online service growth. Since you will not need to be concerned with maintaining servers, software updates, and monitoring sites for security releases, yu will have more time to focus on your core business.
    03.
    API Integration
    • Our API Integration solution allows our merchants to utilize the highest level of secure transaction infrastructure available. Our API uses secure sockets layer (SSL) digital certificate technology to connect securely and directly between our merchants and the payment gateway.

    04.
    Cost Control
    • A fixed monthly fee allows for an improved level of predictability for budgeting purposes. You will not have costs associated with hardware and software to maintain an-house shopping cart.
    // credit card index

    Consumer Authentication
    Best of Breed

    Using Consumer Authentication will actually increase online merchants' sales, and not increase cart abandonment, as many online retailers recall from the early days of 3-D Secure. Cardinal's rules-based approach allows for either passive or active authentication. With passive authentication, which is appropriate for most transactions, the consumer has a friction-free checkout experience, resulting in fewer false positives, increased sales, less cart abandonment and lost sales.

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    With rules, merchants can challenge transactions that they might auto-decline today; there are fewer "false positives" that would be declined by a traditional 3-D Secure program. Also, when banks see that a transaction has been authenticated, they are more likely to authorize the transaction.

    In regions where 3-D Secure has been mandated, transactions are required to go through a 3-D Secure protocol. Merchants not using 3-D Secure, therefore, cannot sell to consumers in these mandated regions.

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    • Liability Shift on Chargebacks: Many merchant categories are entitled to liability shift on chargebacks when they use a Consumer Authentication solution for their CNP transactions. This means that when the transaction is authenticated, the card issuer takes on the liability for chargebacks. When a cardholder disputes the charge, the merchant is not responsible for chargebacks. This will be more and more important as the EMV liability deadline approaches and CNP fraud increases.
    • Lower Interchange Fees: Transactions that are authenticated through a Consumer Authentication solution are eligible for lower interchanges fees because the transactions are more secure and therefore less expensive for the bank to process.
    • Less Manual Review: Because there are fewer "false positives" that require human intervention to authorize, these is less manual review. Manual review is inherently more expensive because of the labor involved. When there is less manual review, merchants save money. Combining Consumer Authentication with a fraud solution, manual review can be reduced up to 50%.

    LEARN MORE

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    Fraud Management https://www.panamawebbuilding.com/l19tech01/portfolio/fraud-managment/ https://www.panamawebbuilding.com/l19tech01/portfolio/fraud-managment/#respond Mon, 25 Nov 2019 16:02:01 +0000 http://wpdemo.archiwp.com/onum/?post_type=ot_portfolio&p=1457
    // fraud management

    Reduce The
    Cost of Fraud

    01.
    Competitive Advantage
    • The cost of fraud goes beyond losses by negatively impacting
      customer experiences, while expending resources to control it. Our approach combines advanced technology with a highly trained risk management team to minimize fraud risk.
    02.
    Stop Fraud
    • 2c’s real-time fraud detection technology – delivered through highly configurable fraud parameters, a robust fraud monitoring dashboard and integration with major fraud scoring solutions – runs hundreds of pre-authorization checks on transactions in real-time, preventing fraud before it occurs.
    03.
    Risk Management
    • L19’s risk management services are backed by a dedicated team of fraud analysts who work 24/7/365 to investigate events, interface with consumers to verify if fraud has occurred and address operational requirements such as reporting.
    04.
    Card Controls
    • Deputize your customers in the fight against fraud and give them the power to manage their account. If a fraud event occurs, the L19 platform sends fraud alerts to both clients and consumers through multiple channels, including SMS text and email.
    01
    Peace of Mind

    Take comfort in knowing that defenses are in place to detect fraud as it’s happening, and that L19’s parameters and rules-driven platform can respond quickly to any fraud event – minimizing the impact on your customers and keeping you in control.

    02
    Protect Cardholders

    With fraud under control, online businesses can focus on growing revenue through higher conversion rates and other initiatives, like adding new products or international expansion. L19's business intelligence and reporting tools make it easy to maximize sales opportunities of current customers and incrementally increase sales to new customers.

    03
    Beat Fraud

    For each transaction, our platform analyzes hundreds of relevant variables and activity across the globe in real-time, providing the most accurate fraud protection available. Applies a multitude of proven and proprietary technologies based on the specific needs of each customer, minimizing fraud loss and the need for manual review of orders.

    // fraud management index

    Latitude 19 Fraud Management
    Best of Breed

    Although there is no sure-fire way to protect against security attacks, TranzAxis Fraud Management offers multiple layers of protection, detection and prevention, which can substantially reduce the risks faced by any institution.

    The solution provides financial institutions with the tools they need to quickly respond to new fraud schemes, enabling the quick development and configuration of new fraud prevention rules. These rules use a combination of transactional and object data, preset parameters, object risk scoring and historical data to analyse any transaction.

    LEARN MORE

    L19 Fraud Management provides functionality to analyse customer behaviour patterns and transaction flow, ensures alert generation, and enables operators to conduct investigations, describe rules and case actions, and document workflow.

    The solution has been developed to be easily integrated into the existing infrastructure of any financial institution, with online integration protocols and flexible file exchange and processing modules.

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    • Fraud prevention, detection & monitoring
    • Flexible and configurable fraud detection rules
    • Complex analysis of risk objects
    • Transaction flow analysis
    • Online and offline detection
    • Alert generation and notification system
    • Risk manager workplaces
    • Access rights control
    • Investigation and dispute management
    • Comprehensive reporting tools
    • Compliance with security standards

    LEARN MORE

    // our clients

    Latitude 19
    Credit Card

    Emilia Clarke
    Flexible Configuration
    Functionalities
  • Flexible product configuration
  • Full product lifecycle management
  • Multi-institution and multi-currency support
  • Credit line and fund management tools
  • Individual and corporate programs
  • Application processing and scoring engine
  • Debt tracking tools
  • Emilia Clarke
    Real-Time
    Key Features
  • Delinquency management
  • Loyalty and marketing campaigns
  • Real-time card and account management
  • Clearing and settlement
  • Comprehensive accounting engine
  • Customisable formats and interfaces for system integration
  • User-friendly graphical workplaces for platform administration
  • ]]>
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